Returns & Exchanges
At The Diddi Shop, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags. If your purchase isn't the perfect fit, our streamlined process ensures a quick exchange or full refund.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a prepaid shipping label.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Drop Off the Parcel
Affix the return label to your package and drop it off at any authorized carrier location or schedule a home pickup through our portal.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing